Need more help?
Please feel free to reach out to us via the contact form for any further questions. We’re always happy to help!
Shipping Information
Fast and secure delivery in Australia with Australia Post (tracked) from the UK , plus free shipping over $150 and no customs duty.
Delivery in Australia
FREE SHIPPING on orders over $150
*Each order is designed, printed and prepared in the UK. It is then sent via Royal Mail’s international service. When it arrives in Australia, Australia Post provides fast, reliable delivery nationwide, covering every state and territory (including Tasmania), and delivering to PO Boxes and Parcel Lockers. There is no customs duty to pay on orders delivered to Australia.
|
Delivery Service |
Delivery Speed From Purchase |
Price |
Australia Post Express Post |
6–10 business days |
FREE |
|---|---|---|
|
Australia Post Parcel Post |
9–15 business days |
$29.99 |
|
Australia Post Express Post |
6–10 business days |
$47 |
International Shipping Services Below
All International Services Include Full Tracking
|
Shipping Service |
Shipping Speed From Purchase |
Price |
|---|---|---|
|
UK Delivery - Evri |
1 Working Day |
From |
|
International Priority Airmail - Royal Mail |
9-15 Working Day After Purchase |
$45 |
My order is a gift, can I get the receipt removed?
No problem! Just choose our gift wrap service, and we'll take care of everything. We'll remove the receipt and beautifully package your order in our special gift wrap, complete with an elegant bow on top!
Which courier do we entrust with your delivery?
we know a smooth delivery makes all the difference (we’re avid online shoppers too). For Australia, we use Australia Post because it’s reliable, fairly priced and fully tracked — which helps us keep our prices sharp. Orders are dispatched from the UK; once they arrive locally, Australia Post completes delivery Australia-wide, including to PO Boxes and Parcel Lockers
How can I track my delivery?
We dispatch from the UK with Royal Mail International. When your parcel arrives in Australia, it’s handed to Australia Post for final delivery nationwide — including PO Boxes and Parcel Lockers. This setup gives you reliable service end-to-end, with tracked delivery and updates along the way.
Dispatch & export: Royal Mail collects and flies your order out of the UK.
In Australia: Australia Post takes over for the “last mile” to your address.
Tracking: We email your tracking link after dispatch; once it’s with Australia Post, tracking continues on their website/app.
Service levels:
Express Post (Tracked) — faster priority service.
Parcel Post (Tracked) — great-value standard service.
Free shipping: Orders over $150 ship free via Parcel Post (Tracked).
ETAs from dispatch: Express ~6–10 business days; Parcel Post ~9–15 business days (regional/remote may take a little longer).
What packaging is my order delivered in?
We place a strong emphasis on eco-conscious shipping. Our packaging uses the minimum amount of materials necessary, reducing our environmental impact. It's both sturdy and durable, ensuring that your toilet rolls arrive in pristine condition. Please note that all orders are shipped in plain cardboard box, without a brand name on.
No customs import duties
No. There are no customs duties payable on our orders to Australia. Under the Australia–UK Free Trade Agreement, qualifying UK-origin goods enter Australia duty-free
