When your order is dispatched, you will receive an email notification that includes your tracking number and a link to the courier’s website for you to track your delivery.

We use Hermes for UK delivery’s and Royal Mail for international shipping, they provide a great service at a reasonable cost, helping us keep our prices as low as possible.

We deliberately use the packaging made from recycled paper to help reduce our impact on the environment.

Our packaging is strong & durable, orders arrive in a reinforced plain cardboard box and the toilet rolls are in plastic cellophane which ensures your order arrives in great condition, every time.

Yes of course, simply select our gift wrap service and your order will have the receipt removed and be wrapped in our special gift wrap, with a bow tie on top!

We’re more than happy to reissue your tracking number, simply get in touch with us via email, live chat or call our office. All tracking information comes from the email no-reply@.

It depends on your selected delivery method. Next day delivery orders are often dispatched the following working day, while economy class orders will often be dispatched in 3-4 days